Technology Support

Center for Technology Solutions

Technology is always changing, and Montserrat College of Art is committed to understanding and keeping up with those changes, particularly as they apply to art education.

Our computer labs are outfitted with current-generation iMacs. We also offer color and grayscale laser printers, several professional quality printers, a variety of flatbed and film scanners, drawing tablets, and other technology to meet students’ needs. Our Digital Fabrication Studio offers a suite of state-of-theart 3D printers, a laser cutter, and
vinyl cutters for students to use. Every student at Montserrat has a personal account on our student file server, so your files can always be accessed from any lab you may be working in.

Frequently Asked Questions

You can login to office.com and go to settings -> Change Password or directly to this URL

Here you’ll be able to change your password, reset your password if forgotten, or unlock your account.

If you need further assistance, we’d like to invite you to give us a call at x1888 or come see us at CTS.

Find the “Montserrat College of Art” wireless network and connect to it.

You will be prompted to authenticate with your Montserrat network account username and password.

Once authenticated, you’ll be asked to trust a certificate – please do so.

Supported:

  • Windows Vista, 7, 8.1, and 10
  • Mac OS X 10.8.5 +
  • iOS 6+
  • Android 4+
  • Linux that is not end of life
  • Gaming consoles that are WPA2 and 802.11n compliant
  • Apple TV

Not supported:

  • wireless printers
  • wireless extenders
  • routers
  • media streaming devices that require communication to another device on the network (ex. Chromecast)

Simply navigate to https://print.montserrat.edu:9192/user

Simply navigate to https://support.montserrat.edu

All Montserrat students are required to arrive on campus with a laptop that meets their curriculum requirements
and an external hard drive for transferring and backing up work. We have outlined the basic requirements for a
laptop below, along with some model recommendations if you will be purchasing a new computer. Models listed below
are suggestions, any laptop that meets hardware requirements will suffice.

Meeting the minimum requirements is essential to a successful educational experience – increasing the
specifications beyond the minimum required can prove helpful over the course of the program, especially for
students that have an interest in digital concentrations and may need a high-performance computer as their work
progresses over the years.

Laptops enable anytime, anywhere learning. Montserrat College of Art has complete wireless coverage in all the residences and academic buildings, allowing you to connect to the Internet from various locations. Bring your laptop to class, access your Canvas class sites and bring your computer home over break to keep up with friends and get a head start on next semester’s classes. When you want help with your recommended laptop, it’s easy to bring it to the Center for Technology Solutions for support.

The Adobe Creative Cloud & Microsoft Office subscriptions are available too all students for the duration of their time at Montserrat.

The Adobe and Microsoft programs must be removed from your personal computer after you graduate or no longer attend Montserrat.

CTS HOURS OF OPERATION


Feel free to drop in or contact us during our business hours.
Our technology staff and student workers will do our best to find the perfect solution for you.

HOURS


Monday – Thursday 8am – 10pm

Friday 8am – 4pm

Saturday 10am – 3pm

Sunday 12pm – 6pm

CONTACT


Address 23 Essex Street

Phone 978.921.4242 x1888

Email [email protected]

MCA Support https://support.montserrat.edu