IT Operations & Systems Support Assistant (Part-Time, Summer)

Position Summary 

Montserrat College of Art is seeking a part-time IT Operations & Systems Support Assistant to support core technology operations during the summer. This role focuses on improving the accuracy, organization, and reliability of IT systems across campus. 

Schedule: 15–20 hrs/week 

Dates: June–August 2026 (flexible) 

Extension: Potential continuation into Fall based on performance 

Location: Beverly, MA 

Reports to: Director of IT

Key Responsibilities 

• Maintain and validate device inventory (Mac/Windows) 
• Audit printers and build campus map 
• Support device lifecycle cleanup and reassignment 
• Assist with identity/group organization 
• Create documentation and knowledge base content 
• Support endpoint systems (Jamf, PDQ) 
• Contribute to structured IT projects 

Qualifications 

Required: Strong attention to detail, organization, basic computer skills, ability to work independently

Preferred: Interest in IT, spreadsheets, networking basics, prior help desk experience 

What You’ll Learn & Gain 

• Hands-on experience with real-world IT operations 
• Exposure to endpoint management (Windows/macOS) 
• Understanding of identity and access concepts 
• Skills in documentation and process improvement 
• Experience contributing to operational improvements 

Attendance & Communication Expectations 

• Maintain reliable and consistent attendance 
• Communicate schedule changes in advance 
• Respond to supervisor communication in a timely manner 
• Ask questions and provide updates on assigned work 
• Demonstrate professionalism in all interactions 

How to Apply

Email [email protected] with your class schedule, a current resume, and a brief cover letter that describes why you are interested in the position.