Center for Technology Solutions

Technology is always changing, and Montserrat College of Art is committed to understanding and keeping up with those changes, particularly as they apply to art education. Our computer labs are outfitted with current generation iMacs. We also offer color and grayscale laser printers, several professional quality printers, a variety of flatbed and film scanners, drawing tablets and other technology to meet students’ needs. Also, every student at Montserrat has a personal account on our student file server, so your files can always be accessed from any lab you may be working in.

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Frequently Asked Questions

How do I reset my password?

Everyone at Montserrat is expected to enroll their account into the Montserrat Password Portal located at https://password.montserrat.edu/PM.

This password reset portal will allow you to self-service your Montserrat account; you’ll be able to change your password, reset your password if forgotten, or unlock your account.

If you need further assistance, we’d like to invite you to give us a call at x1888 or come see us at CTS.

How do I connect to WiFi & what is supported?

Find the “Montserrat College of Art” wireless network and connect to it.

You will be prompted to authenticate with your Montserrat network account username and password.

Once authenticated, you’ll be asked to trust a certificate – please do so.

Supported:

Windows Vista, 7, 8.1, and 10
Mac OS X 10.8.5 +
iOS 6+
Android 4+
Linux that is not end of life
Gaming consoles that are WPA2 and 802.11n compliant
Apple TV

Not supported:

wireless printers
wireless extenders
routers
media streaming devices that require communication to another device on the network (ex. Chromecast)

How do I check my print credits?

How do I create a support ticket?

What laptop and/or peripherals should I get?

All Montserrat students are required to arrive on campus with a laptop that meets their curriculum requirements and an external hard drive for transferring and backing up work. We have outlined the basic requirements for a laptop below, along with some model recommendations if you will be purchasing a new computer. Models listed here are suggestions, any laptop that meets hardware requirements will suffice.

Meeting the minimum requirements is essential to a successful educational experience – increasing the specifications beyond the minimum required can prove helpful over the course of the program, especially for students that have an interest in digital concentrations and may need a high-performance computer as their work progresses over the years. Montserrat provides the full Adobe Creative Cloud Suite ($50/mo value) and Microsoft Office Suite for the duration of your time here.

Here are some suggested Models

If you have financial concerns, please reach out to the Financial Aid office to discuss options: sfs@montserrat.edu

How do I get Adobe CC or Microsoft Office?

CTS Hours of Operation

Feel free to drop in or contact us during our business hours.
Our technology staff and student workers will do our best to find the perfect solution for you.