Center for Technology Solutions

Technology is always changing, and Montserrat College of Art is committed to understanding and keeping up with those changes, particularly as they apply to art education.

Our computer labs are outfitted with current generation iMacs. We also offer color and grayscale laser printers, several professional quality printers, a variety of flatbed and film scanners, drawing tablets and other technology to meet students’ needs. Also, every student at Montserrat has a personal account on our student file server, so your files can always be accessed from any lab you may be working in.

Frequently Asked Questions

How do I reset my password?

Everyone at Montserrat is expected to enroll their account into the Montserrat Password Portal located at https://password.montserrat.edu/PM.

This password reset portal will allow you to self-service your Montserrat account; you’ll be able to change your password, reset your password if forgotten, or unlock your account.

If you need further assistance, we’d like to invite you to give us a call at x1888 or come see us at CTS.

How do I connect to WiFi & what is supported?

Find the “Montserrat College of Art” wireless network and connect to it.

You will be prompted to authenticate with your Montserrat network account username and password.

Once authenticated, you’ll be asked to trust a certificate – please do so.

Supported:

Windows Vista, 7, 8.1, and 10
Mac OS X 10.8.5 +
iOS 6+
Android 4+
Linux that is not end of life
Gaming consoles that are WPA2 and 802.11n compliant
Apple TV

Not supported:

wireless printers
wireless extenders
routers
media streaming devices that require communication to another device on the network (ex. Chromecast)

How do I check my print credits?

How do I create a support ticket?

What laptop and/or peripherals should I get?

While Montserrat College of Art does not require students to have computers, we do recommend that students come to campus with one of the recommended laptops listed below. Laptops enable anytime, anywhere learning. Montserrat College of Art has complete wireless coverage in all the residences and academic buildings, allowing you to connect to the Internet from various locations. Bring your laptop to class, access your Canvas class sites and bring your computer home over break to keep up with friends and get a head start on next semester’s classes. When you want help with your recommended laptop, it’s easy to bring it to the Center for Technology Solutions for support.

Recommended laptop and peripherals PDF

How do I get Adobe CC or Microsoft Office?

CTS Hours of Operation

Feel free to drop in or contact us during our business hours.
Our technology staff and student workers will do our best to find the perfect solution for you.